Some customers are experiencing long response times

Incident Report for Twice

Resolved

This incident has been resolved.

Posted Nov 12, 2021 - 11:52 UTC

Monitoring

The system has been returned to a stable state. We continue monitoring the network.

Posted Nov 12, 2021 - 11:06 UTC

Identified

The issue has been identified as a networking issue in an infrastructure component we rely on. More information: https://status.cloud.google.com/incidents/1xkAB1KmLrh5g3v9ZEZ7

Posted Nov 12, 2021 - 10:02 UTC

Update

We are continuing to investigate this issue.

Posted Nov 12, 2021 - 09:19 UTC

Investigating

We are currently investigating an issue where some users are experiencing long response times or occasional errors when accessing Rentle.

Posted Nov 12, 2021 - 09:19 UTC

This incident affected: Infrastructure.