The incident has been resolved and failed invoices are being regenerated. If the admin interface still fails to retrieve invoices, contact support.
Posted Feb 17, 2023 - 14:41 UTC
Identified
The issue has been identified and our team is working on a fix.
Posted Feb 17, 2023 - 13:02 UTC
Investigating
It has been identified by our team that the system of automated invoicing had issues with producing printable versions of the invoices. The issue started at 2 AM EET on the 15th of February. No workaround available, invoices will be backfilled. Invoice charges have not been affected, the incident impacted only the invoice document creation.